Customer Service


We want you to have the very best shopping experience possible at Origin Of Era. We will send you a confirmation email once we have processed your order! Please note: We are a very small store–only 2 girl’s work here and we will do our very best to get your package out to you as quickly as possible. We accept all major credit cards (Visa, MasterCard, Discover and American Express). You should expect to receive your merchandise within 3-10 business days.

Here are some details to help you with your online order:

Shipping Methods:

Origin Of Era only ships USPS Priority Mail, this insures you receive your merchandise as quickly as possible.
Origin Of Era is not responsible for delays in shipping or delivery due to forces of nature or other uncontrollable events.

Do you ship internationally?

As of right now unfortunately we do not ship outside of the U.S.A

Return Policy:


Items purchased through our online store are eligible for return in the original form of payment provided we are notified within 24 hours of delivery. You must notify us to request a refund and insure your return address is correct. Refunds for Origin Of Era and their returns are processed at a seperate location from the Brick and Mortar. Refunds will not be given for items that are returned to us worn, washed, damaged, and/or used. Sale items,Discounted Items, Flash Sale Items, Vintage, Bathing Suits, Jewelry, Personal Care Items,Custom Items, Items that have received alterations, and Lingerie are final sale. Item must have all original tags attached. Origin Of Era will not be held responsible for lost or stolen items. Customer will be responsible for shipping and handling incurred with returns.
All shipping,handling, and incurred fees are nonrefundable.
Origin Of Era can deny a credit/refund if the merchandise returned does not meet the return policy requirements. PLEASE NOTE; DUE TO CURRENT HEALTH REGULATIONS ALL HAT/HAIR ARE NON RETURNABLE.

Privacy Policy:

Origin Of Era is mindful of your right to privacy. Our site uses a 128 bit encrypted SSL to increase the security of our customer’s information. None of the information given on this site will be sold to any party. Origin Of Era will not disclose customer information to any outside organizations without prior consent of the customer, but may disclose user information to government and/or third parties if there is reason to believe the user is violating the terms and conditions of our company, or where otherwise required by law or by legal process. Origin Of Era uses the personal information you provide to us for internal purposes, such as filling and tracking your order, analyzing trends and collecting statistics. Origin Of Era does not store your credit card information unless otherwise directed.